Terms and conditions
To ensure accuracy when placing orders, please have your customer number or telephone number available. Specify fabric by product number, pattern name and color. All prices shown are net price and are subject to change without notice. Prices are F.O.B. warehouse from North Carolina.
Regular terms are NET 30 days (date of invoice). All invoices are dated the day of shipment. To establish terms, you are required to provide the names and addresses of five trade references, your company bank account information, your resale number, and a signed credit application. If terms have not been established, orders will be handled on a Proforma or COD basis.
Red warning labels are attached to each cut and piece of fabric shipped from our warehouse. No credit will be allowed if the terms of this warning label are violated.
Purchasers and workroom employees should carefully examine material before cutting to verify correct color and pattern. Variations in color cannot be avoided as dye lots often vary. If an exact color match is required, a cutting of the required color should be submitted with the order. We cannot be held responsible for color variations beyond a reasonable commercial match. On "piece" or "full roll" orders, every effort will be made to ship as closely as possible to the required yardage. However, at times, due to piece size, there may be up to a 10% overage. This is an industry standard. We are not responsible for changes in fabric or color which are due to flame-proofing chemical processes requested by the customer.
Returns and Cancellations
Momentum Textiles & Wallcovering sells a variety of products including Fabrics, Wallcovering and Wall Protection and return policies for each category will vary. All requests for returns must be made by contacting Inside Sales at 1-800-366-6839 or [email protected] within 30 days of invoice date. A Return Authorization (RA) number must be obtained prior to any return of product. Restocking charges shall apply to all approved returns, up to 35%. Customer will have thirty (30) days to return material from the date of written return authorization. No returns or cancellations for products that have been phased-out, discontinued or products treated with any special finishes such as flame proofing, custom backing, vinyl or stain-repellent finishes, microventing or customs.
Because LoomSource yardage is woven to order:
- Large orders must be ordered in full roll increments
- Orders are subject to a 5% variance
- Cancellations or Returns are not accepted
All Momentum Group's products are produced to meet or exceed ACT (Association for Contract Textiles) quality and performance standards. A continuing guarantee under the Textile Fiber Products Identification Act is filed with the Federal Trade Commission. Additional fabric finishes applied to Momentum Group products after purchase will void any Momentum Group warranty.
We guarantee our fabric will perform in accordance with generally accepted industry standards when used under normal conditions and for the purpose intended for a period of three (3) years from date of purchase. High-abrasion fabrics (greater than 50,000 double rubs), we guarantee will perform for a period of five (5) years from the date of purchase. Our EPU, Clean Vinyl (CV) and Silica Hybrid coated upholstery products, we guarantee will perform for a period of ten (10) years from date of purchase. Our Silica upholstery products, we guarantee will perform for a period of fifteen (15) years from date of purchase.
In the unlikely event that one of our products does not perform to commercial standards, when specified for the purpose intended, properly installed, used in a “single-shift” environment and maintained under normal conditions using appropriate cleaning agents and methods, Momentum Group will replace said fabrics free of charge, but will not be responsible for any labor costs.
Certain clothing and accessory dyes (such as those used on denim jeans) may migrate to lighter colors. This phenomenon is increased by humidity and temperature and is irreversible. Momentum Group will not assume responsibility for dye transfer caused by external contaminants.
Momentum Textiles, LLC warrants to Customer that the Products sold by Momentum Textiles will be free from defects in materials and workmanship for five (5) years from the date of shipment.
MOMENTUM TEXTILES INCLUDES AN INSTALLATION INSTRUCTION AND CARE SHEET WITH EACH ROLL OF WALLCOVERING SOLD. Warranty coverage is subject to the condition that all Momentum Textiles instructions for installation and care of the Products are followed. IF THE INSTALLATION INSTRUCTION AND CARE SHEET DOES NOT ACCOMPANY ANY PRODUCTS SOLD BY OR FOR MOMENTUM TEXTILES, LLC CONTACT MOMENTUM TEXTILES BEFORE INSTALLATION COMMENCES.
In the event Momentum Textiles, LLC determines that any Product supplied by Momentum Textiles does not meet any warranty, Momentum Textiles, LLC will replace each such Product or (at Momentum Textiles' option) shall refund the net purchase price (after cash and other discounts). All warranty claims are subject to prorated charges for any service rendered during the warranty period.
No warranty claim will be allowed by Momentum Textiles with respect to any Product purchased for further processing unless Momentum Textiles is notified of any alleged defect within 30 days after delivery to Customer and Momentum Textiles is provided with reasonable opportunity to examine the Product before its use or further processing. This warranty is subject to the further conditions that Customer notifies Momentum Textiles immediately in the event any Product at any time demonstrates any defect in materials or workmanship.
Warranty coverage does not include any defect or performance deficiency which is the direct or indirect result, in whole or in part, of accident, abuse, misuse, vandalism, or other damage or alteration of the Product(s) by persons other than Momentum Textiles, LLC employees, combining incompatible products, use of incompatible products, use of incompatible materials, accessories or supplies, fires, floods and other similar and dissimilar natural causes, damage, neglect, alteration, or any impairment of the Product(s) resulting from causes or conditions not associated with ordinary storage, handling, installation, maintenance, service, or use, or any acts, omissions, causes, or events beyond the control of Momentum Textiles, LLC. Furthermore, warranty coverage does not extend to any defect in the Product(s) caused by (a) storage, handling, installing or processing the Product(s) under environmental conditions exceeding those recommended by Momentum Textiles or generally accepted by industry for the Product(s), or (b) any storage, handling, manufacturing, installation or fabrication process used by Customer involving the Product(s), or (c) any failure to install the Products in accordance with Momentum Textiles' instructions or recommendations or any generally accepted industry standards or practices for installation or use of wallcovering products, accessories or supplies.
THE WARRANTY SET FORTH ABOVE IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY Of MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, EVEN IF SUCH PURPOSE IS KNOWN TO MOMENTUM TEXTILES, LLC, AND IN LIEU OF ANY OTHER OBLIGATIONS OR LIABILITY ON THE PART OF MOMENTUM TEXTILES, LLC. MOMENTUM TEXTILES, LLC NEITHER ASSUMES (NOT HAS AUTHORIZED ANYONE TO ASSUME FOR IT) ANY OTHER WARRANTY OR LIABILITY IN CONNECTION WITH ITS PRODUCTS.
CUSTOMER'S SOLE REMEDIES WITH RESPECT TO THE PRODUCTS ARE SET FORTH HEREIN. MOMENTUM TEXTILES, LLC WILL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES BY REASON OF ANY ACT OR OMISSION ARISING OUT OF OR IN CONNECTION WITH ITS PRODUCTS, OR THE SALE, DELIVERY, INSTALLATION, MAINTENANCE, OPERATION, PERFORMANCE, OR USE OF ITS PRODUCTS, including (by way of example and not by way of limitation) any damages, expenses, or losses incurred by reason of loss of use, lost revenues, lost profits, damage to associated equipment or to facilities, costs of capital or labor, costs of substitute products or facilities, cost of substitute or replacement products or services, costs associated with loss of goodwill or reputation, costs associated with downtime, damages or replacement costs related to tools, building materials, furnishings, or decorations, and any similar and dissimilar damages, expenses, or losses, whether any such liability is based on contract, tort, or other legal or equitable principles. IN NO EVENT SHALL MOMENTUM TEXTILES, LLC'S LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCTS.
Due to the inherent nature of acrylic fiber used in Sunbrella® patterns, pilling or fuzzing may initally occur. This may be removed with a sweater shaver. Pills will eventually break off with wear or washing.
Testing Information/ Certificates
Flame retardant certificates, as well as copies of actual test reports (i.e., abrasion, wearability, fire rating) are available, where applicable, upon request.
Pattern Repeat Advisory
Pattern repeats will vary slightly. Those shown on this website and in our sample books are approximate only. To avoid possible shortages, allowances should be made whenever a pattern repeat is involved.
WEEK 1 (FIRST RESERVE): Momentum Group is happy to reserve the exact amount of yardage needed for a potential order for a period of one week (7 calendar days). During this period of time, the customer does not have to give up this yardage for any reason, unless they so choose.
WEEK 2 (SECOND RESERVE): In cases where one week is not enough time for a purchase order to take place, Momentum Group will reserve the yardage for a second week (another 7 calendar days). However, during the second reserve, if another customer has a purchase order for the same product, the first customer with the product on reserve will have 48 hours to submit a purchase order. If the first customer's purchase order is not received in within 48 hours, they will have to surrender the yardage to the second customer.
Custom Terms & Conditions
Because custom products are not from our standard line, a 50% deposit is required when an order is placed.
Please contact your sales representative for information on creating custom fabrics.